Story by John Nhandara
THE Public Service Commission (PSC) has intensified efforts to modernise government administration, placing digital transformation and systems reform at the centre of its strategy to improve efficiency and service delivery.
The agenda dominated the PSC Mid-Year Performance Review Workshop held in Harare on Thursday, where officials reviewed progress and outlined measures to eliminate bureaucratic bottlenecks through digital technologies.
The workshop also adopted practical recommendations aimed at strengthening Zimbabwe’s socio-economic transformation agenda.
Head of Strategic Planning and Programme Management at the PSC, Dr Henry Chikova, said the Commission’s work plays a critical role in strengthening the capacity and responsiveness of the public service.
“The work we undertake carries national consequence; it shapes the capability, integrity and responsiveness of the Public Service, and in so doing, it underwrites Zimbabwe’s socio-economic transformation.
“Our Five-Year Strategic Plan sets out ambitious but achievable goals. Those goals are not isolated institutional targets. They contribute directly to the implementation of the National Development Strategy 2 and the realisation of Vision 2030, whose overarching aspiration is to transform Zimbabwe into an upper-middle-income economy.
“Consequently, every programme we implement, every policy we formulate and every decision we make should advance that national vision,” he said.
Delegates also underscored the need to strengthen professionalism, integrity, competence, fairness and merit-based practices across the public service as part of efforts to improve governance and service delivery.
The Commission says digital transformation remains a key pillar of its strategy to build a more efficient, accountable and responsive public administration in support of National Development Strategy 2 and Vision 2030.
