By Tafara Chikumira
GOVERNMENT has launched the client service charter for the Lotteries and Gaming Board as part of efforts to improve transparency and working relations among stakeholders in the money-spinning industry.
The service charter which is a fulfillment of the Lotteries and Gaming Act clearly spells out the mandate of the lotteries and gaming board with a view of addressing bottlenecks associated with the industry.
The board has pledged to fulfill its mandate to the satisfaction of stakeholders and promote growth of the industry in line with the National Development Strategy One.
“Running battles, or hide and seek does not help us achieve our goals. That scenario sees no ultimate winners. No one wins where there is discord, anarchy and illegality. For that reason, the lotteries and Gaming Board has invited you to lay bare its commitment to work with you as we seek to grow this industry. As lotteries and gaming board, through this intervention, we are saying we are committed to serving you to your satisfaction,” said Dr Eugene Chidhakwa, the Lotteries and Gaming Board chairperson.
Government will continue to come up with policies that will propel the growth of the industry whose proceeds play a critical role in poverty alleviation.
“If as operators you work well with the regulator, our country will do a lot for our indigent communities. The lotteries and Gaming Act (Chapter 10:26) on Section 53 (2) actually puts on their shoulders a tall order. They are expected to assist those from within our communities that are not as fortunate as we are. This needs you as operators to be communicated to as we assist the underprivileged in our communities,” said the Deputy Minister of Home Affairs and Cultural Heritage, Honourable Ruth Mavhungu-Maboyi.
Meanwhile, the event saw the Lotteries and Gaming Board donating ZW$8 million to the underprivileged, while seven motorbikes were given away towards enhancing security in communities.