E-passport processing to resume before end of week

By Owen Mandovha

THE Registrar General’s Office says the processing of E-passports is expected to resume before the end of the week after a technical glitch on the main database system which has temporarily halted operations.

Engineers are working flat out to rectify the technical fault that has affected the main database at the Registrar General’s Office which has seen new E-passport applications being temporarily suspended.

In an exclusive interview with ZBC News, Registrar General Mr Henry Machiri explained the obtaining situation saying the fault has affected all branches nationwide.

The new E-passport system is not affected, but what is affected is the main data base system where the information is obtained to process the passport and this has equally affected the issuance of births and deaths certificates,” he explained.

Mr Machiri noted that they expect the problem to be rectified before the end of the week.

Our expectations are that this process will be rectified before the end of the week and applicants can proceed to apply for new E-passports soon,” he added.

The Registrar General refuted claims that the new E-passport system has been suspended indefinitely, adding that they are set to officially launch the Gweru branch after the successful opening of the Beitbridge office.